Better feedback is the key to making that happen.
Running a company, business unit, or team of any size means constantly communicating. Whether it’s with employees, peers, vendors, or investors, the amount of time you spend talking to people can make your head spin. The way we communicate makes or breaks success in virtually every circumstance.
I’m beyond frustrated by seeing the same mistakes made repeatedly and inefficiencies going unaddressed, leading to wasted time and money.
Low employee morale continues to weigh heavily on engagement and performance.
There is no or low innovation here; the stagnation and inability to compete is maddening.
I don’t know how to stop the urge to micromanage my entire team!
It’s awkward for me to give constructive feedback, so I typically avoid it.
I’m exhausted from swimming upstream to meet my team’s goals!
These aren’t minor inconveniences; your success depends on your people. When you're a leader, the responsibility to have a high-performing team is in your hands. That means you have a choice to build a culture that inspires your team, or one that drains it. A choice to cut the BS and do something different. A choice to utilize feedback as the invaluable tool it can be.
The right feedback can transform a flat, dysfunctional, or unproductive environment into a robust, excited team of people who will consistently improve and, in turn, boost business results!
Most people deliver constructive feedback poorly or awkwardly and positive feedback inadequately. This often leads to disheartening thoughts like those shared by our friends above.
Instead of dreading or avoiding feedback, Shani playfully suggests thinking of it like wine. When done well, giving or receiving feedback can be like sipping a nice glass of wine: the conversation has the potential to open up and hit different notes, as well as give you a taste of something you want more of!
When you employ Shani’s SIP™, PINOT™, and STEM™ methods, you’ll find people are not only more receptive to what you have to say, but also eager to continue discussions and receive more feedback.
McKinsey-style expertise, IKEA-like simplicity, and Jon Stewart-esque irreverence are what you experience with Shani. She is a leadership and organizational culture consultant, sought-after
speaker, author of The Better Boss Blueprint, and founder of The LeaderShift Project™. Having worked for venerable institutions and unknown startups, in a range of economies from bubble to
recession, and in revenue producing, advisory, and senior leader roles, she’s walked many miles in her clients’ shoes. And she’s given and received LOTS of feedback over the years, some delivered well and some dreadfully.
Shani spent the early part of her career at Goldman Sachs analyzing, executing, and marketing deals for a wide array of companies globally. Later transitioning to executive management roles, she served as GM of a TV station in Vail, CO and COO/CFO of an all-virtual marketing firm. The LeaderShift Project™ was born from her passion for helping people and organizations “get their shift together,” i.e. developing better leaders who drive cultures of high engagement, innovation, and stellar performance.
In her free time, you can find Shani rock climbing, mid-vinyasa at the yoga studio, riding her Harley, or watching her beloved University of Miami Hurricanes.
With effective feedback, your employees will feel more appreciated and driven. You’ll see a more efficient and results-oriented team, and you won’t find yourself wondering how the good ones got away! Open people up to the idea that we all need to know our blind spots in order to be our best, and they will thrive.
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